Overview of Casino Infinity

Established in 2019 by Infinite Gaming Solutions Limited, a Malta-based company registered with registration number C81326, Casino Infinity is an online casino brand that operates under a license issued by the Malta Gaming Authority (MGA). This jurisdiction ensures that all operations comply with European Union regulations and standards for fairness, transparency, and player protection. As of 2023, the casino boasts over https://casino-infinity.co.uk 4,000 games from more than 50 software providers, making it one of the most extensive game portfolios among online casinos.

Registration Process

To start playing at Casino Infinity, users must follow a straightforward registration process. On the website, players select their preferred language and country, after which they click "Sign Up." The next step involves entering basic information such as name, email address, password, and date of birth. Upon completing this form, an automatic email with verification instructions is sent to the user's registered email address.

Verification typically takes less than 24 hours, depending on the server load and operational efficiency. Once verified, users are granted access to their casino account where they can fund it using various payment methods such as credit/debit cards, e-wallets (e.g., Skrill and Neteller), or cryptocurrencies like Bitcoin.

Account Features

Upon logging in, players find that their account dashboard is well-organized with easy navigation between different features. A prominent section highlights the balance, while a tab at the top provides access to various settings including game filters, notifications, and profile management (including personal details and preferences). The "History" tab records all transactions and bets placed within the last 30 days.

Bonuses

Casino Infinity offers a variety of bonuses that cater to different types of players. There's the Welcome Bonus for new depositors, which involves matched deposits up to €500 with an extra €100 bonus money on top, spread across the first three deposits.

Another notable offer is the Daily Reload Bonus, designed to reward existing customers who regularly play. This ranges between 50% and 100%, depending on loyalty level progression through Infinity Points (IP). These IP are accrued from every real-money bet placed at Casino Infinity.

Payments and Withdrawals

Payment processing at Casino Infinity appears secure due to the integration of reputable third-party services like Trustly, Mastercard, Visa, Skrill, Neteller, PayPal, Paysafecard, Boleto Bancário (for Brazil), AstroPay Card for South America.

Withdrawal policies vary based on payment method but typically allow daily and weekly limits of €7,000 and €22,500 respectively. All transactions are subject to a 10% fee if they occur within 24 hours prior to another withdrawal request or deposit.

Game Categories

The game portfolio is expansive across multiple genres such as slots (including progressive jackpots), live dealer games (with tables from Evolution Gaming, Pragmatic Play Live and others), table games like Roulette and Blackjack, card and video poker variants.

A specific section dedicated to Megaways titles offers a unique twist on the classic slot formula. The developers have also provided an exclusive game selection for high rollers known as Infinity Jackpot Slots.

Software Providers

Casino Infinity collaborates with renowned software houses including:

• Microgaming
• NetEnt
• Playtech
• Yggdrasil Gaming
• Quickspin (part of Evolution)
• Betsoft Gaming

Other notable providers include Wazdan, 1x2Gaming, Fugaso Games and the new additions to their portfolio are Red Rake Gaming and Kalamba Games. This vast collection enables a wide range of themes and game mechanics, contributing to user diversity.

Mobile Version

The mobile platform at Casino Infinity is responsive and functions without any noticeable issues when accessed through various devices. It uses HTML5 for compatibility across all operating systems.

Upon visiting the site from any handheld device (Android or iOS), users are directed straight into their account where they can place bets or pick a new game to start immediately.

Security and License

As mentioned earlier, Casino Infinity has a Malta Gaming Authority license which oversees regulatory aspects. Additionally, two-factor authentication (2FA) is offered for enhanced security on user accounts.

Players seeking anonymity have the option of anonymous transactions via cryptocurrencies like Bitcoin. The company ensures encryption protocols protect player data as stated in their privacy and cookies policy.

Customer Support

Casino Infinity provides multiple avenues for support including:

• 24/7 email: available at support@casinoinfinity.com
• Live Chat

Response time averages approximately 2 minutes via live chat. This team's efficiency enables issues to be resolved promptly, which is reflected by their average response rate on social media platforms like Facebook.

User Experience

From a user experience perspective, the website features intuitive navigation that allows for quick access between sections including Games and Account.

Their progressive design does not sacrifice simplicity as even the more complex game categories do not overcomplicate browsing options. One feature which might benefit from enhancement is filtering; while it exists in most areas of the casino (like slots and jackpots), this isn't a problem in all cases, though.

Performance

Casino Infinity's performance stands strong due to multiple elements working together smoothly: smooth operation across different platforms including mobile devices, robust security measures for player data protection.

It must be noted that some sections show potential improvements such as the current deposit section showing minor glitches on specific pages which were identified in review tests.

Additionally, we discovered a significant amount of HTML errors scattered around parts of their CSS structure while monitoring performance metrics and reviewing. Although they may not directly impact user experience for most players, regular audits and website maintenance are essential to preventing potential security risks.

Overall Analysis

In conclusion, Casino Infinity performs admirably across multiple dimensions: extensive game collection provided by a long list of software suppliers.

User engagement can be encouraged with adjustments in certain areas, including more prominent displays about new releases. To keep the competitive edge they've worked tirelessly for over the years maintaining one aspect at a time could ensure longevity.

To improve player retention rate and maximize their vast market potential might necessitate focusing on aspects which cater specifically to various segments within user base that exists today with ongoing marketing strategies addressing individual preferences of members more comprehensively than general messaging or promotions seen today.

Despite some areas calling for adjustments in the near future, Casino Infinity remains an excellent addition among existing online gaming platforms due its comprehensive variety and a relatively trouble-free experience.